SEATING ARRANGEMENTS PURCHASING TICKETS
ATTENDING SHOWS GETTING INVOLVED

[ PURCHASING TICKETS ]

How do I go about purchasing tickets for a show?

The easiest way to purchase a ticket to any of our upcoming performances is by clicking on the red ticket icons located throughout the website. These will take you directly to our online ticketing system, powered by Vendini®. You are able to purchase regular tickets to multiple performances or multiple productions while you remain in "shopping cart" mode.

Should you need to book special accomodations, or simply have a question regarding the ticketing system, the theatre, or the show itself, feel free to call the box office at (352) 787-3013 during business hours to speak with an agent.

Is there a fee to purchase my tickets online?

No! The Melon Patch Theatre absorbs all fees from our ticketing system, allowing our patrons the chance to continue to enjoy the most affordable admission to any live theatre venue in the Lake County circuit.

Why might I be having trouble with the online ticketing?

There are a few things you should know about using our online ticketing system, powered by Vendini®.

From the time you begin your ticket selection, there is a time limit placed on your shopping cart to avoid extended holds on any given seats. We highly suggest that you have your method of payment ready in the event.

The interactive software featured on the Vendini® ticketing system is not always compatible with Apple® mobile devices, such as iPhones and iPads, which may lead to error messages. Please try employing another device or desktop computer to see if similar results occur.

Please also note that while the Vendini® ticketing system offers fully secure and compliant checkout procedures, your browser may alert you that the site is supposedly unsafe due to the cookies (small bits of remembered data) employed by the interactive seating software when making your selections. If you do not feel comfortable opening ticket selection windows in the frame of our site, we suggest you open those links in a new tab.

For further questions or concerns not addressed with this basic troubleshooting guide, please contact the office at office@melonpatchplayers.org or by calling (352) 787-3013 during regular business hours.

Do you offer senior or military discounts?
As a non-profit, tax-exempt organization offering exchangeable flat-rate pricing for all seats at all performances, the Melon Patch Players currently do not offer additional discounts of this nature.

Can I make a reservation without purchasing a ticket?

Only when booking reservations for groups of 15 or more. Any reservations placed must be paid no later than one week prior to the selected performance for attendance.

NOTE: We are aware that this is a comparatively new policy. However, due to the increasing popularity of our venue and to ensure greater availability to our patrons, we are no longer able to allow small group or individual reservations without advance payment.

Do you offer group rates?

Yes! For parties of 15 or more, the Melon Patch Players offer discounted individual ticket rates. Please call the box office at (352) 787-3013 to speak with an agent about booking group reservations.
How do I collect my tickets following my purchase?

Unless you are purchasing in person at our box office, there are two ways to collect your tickets. You can either print off your tickets from your home printer on standard 8.5x11 paper (these will be recognized by our box office and ushering teams), or you may choose to have your tickets be held at "will call" (the box office counter) where you can collect them on your next visit to the theatre or at the time of performance.

What happens if I encounter a problem with my purchase?

Whether you discover later that an error was made in your selection, or perhaps you simply need to exchange your seats for a different performance date, always retain the email confirmation receipt which is sent directly to your inbox following every purchase or transaction modification. This will be used to easily compare order details to those in our ticketing database.

Please be aware that without a proof of purchase or receipt, our box office agents may be limited in what assistance they can provide.

NOTE: Refunds will not be offered for failure to attend a selected performance except in the event of extreme emergency. Please speak with an authorized representative of the Melon Patch Players for further details.